Shipping Information
- Upon receiving your order details, we will send you a confirmation email. We'll get started on your order right away and you can track your order's progress by logging into your account and visiting the "Track Your Order" section.
- Once your order ships, we'll email you a tracking number. You can also find your tracking number in your account and click on it to view your package's status.
- For more detailed shipping information, please refer to the table below.
For United Status,Canada
Please allow 1-2 business day to process, in addition to the shipping times listed below for your selected shipping method.
| Order Value | Standard Shipping (5-8 working days) |
Express Shipping (2-4 working days) |
| Under US$59 | US$8.99 | US$14.99 |
| Over US$59 | FREE | US$12.99 - FREE |
Note: Service areas exclude:Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.
AU: Standard shipping: 5-8 working days; Express shipping: 2-4 working days.
UK: Standard shipping: 4-7 working days; Express shipping: temporarily unavailable.
DE/FR/IT/ES/FI: Standard shipping time is around 6-9 working days, Express service is temporarily unavailable.
Other countries: Standard shipping time is around 7-12 working days, Express service is temporarily unavailable.
WHAT SHIPPING CARRIERS DO YOU USE?
- For free/standard shipping, we use your local postal services such as USPS, Canada Post, Royal Mail and LePost.
- For express shipping, we use parcel shippers like UPS, FedEx or DHL depending on your location.
WHAT ABOUT DUTY and TAXES?
Every so often, there are times when extra customs or import duties are inevitable. If you do incur charges, please do not hesitate to contact us.